About us


ARMS Ltd’s mission is to provide a range of specialist services to the Maltese community on behalf of its business owners and partners, within the remit of the Utility Retail and Supply Sector. ARMS Ltd strives to increase the business value of its business owners and partners by: 

  • Identifying and managing opportunities of revenue growth
  • Continually improving the quality and efficiency of the services it provides
  • And maximising its capital utilisation


ARMS Ltd is a private limited liability company, set up as a joint venture between the Enemalta Corporation (EMC) and the Water Services Corporation (WSC).

In February 2009 ARMS Ltd was contracted by EMC and WSC to manage a 5-year transformation programme involving the implementation of Smart Metering Technology around the Island, as well as the implementation of new IT systems as part of a business process reengineering exercise within both Corporations.

During 2010 a number of services, which were being handled by the individual Corporations, were consolidated and transferred under the managerial responsibility of ARMS Ltd. Both Corporations will gain significant benefits by consolidating and outsourcing their meter-to-cash processes and customer contact services to ARMS Ltd. Employees managed by ARMS Ltd have the opportunity to work on leading-edge IT systems, while being provided with all the necessary training to upgrade their portfolio of skills.


Board members
Management team

Ms. Nadia Pace

Dr Ryan Pace
Deputy Chairman

Dr Noel Bezzina
Company Secretary

Mr Ryan Fava

Mr Joseph Vella

Mr. Karl Cilia

Mr John Saliba

Mr. Jonathan Cardona

Ms Tania Brown

Ms Maria Camilleri

Mr. Joseph Attard
Chief Executive Officer

Dr. Noel Bezzina
Chief Officer Legal

Ms. Nikita Zammit Alamango
Chief Officer Operations

Ing. Anthony Gauci
Chief Officer Billing

Ms. Marisa Ciappara
Chief Officer Finance

Ms. Mariette Borg Zammit
Senior Manager Human Resources

Mr. Anthony Gatt
Senior Manager Credit Control

Mr. Simon Buttigieg
Senior Manager Customer Care

Mr. Peter Paul Caruana
Senior Manager Projects

Mr. Adrian Cortis
Senior Manager Risk and Compliance

Mr. Frank Axiaq
Senior Manager Field Services

Ms. Christianne Pace Mifsud
Senior Manager Billing

Mr.Horace Balzan
Senior Manager Procurement

Mr. Matthew Mizzi
Senior Manager IT

Mr. Ray Falzon
Senior Manager Corporate Services

Ms. Antonella Axisa
Manager Legal

Mr. Mark Micallef Perconte
Manager Finance

Mr. Philip Mamo
Manager IT

Mr. Mark Brincat
Manager Projects

Ms. Maria Magri
Manager Procurement

Mr. Ray Masini
Manager Customer Care

Mr. Derrick Sultana
Manager Quality Assurance

Ms. Angie Pisani
Manager Gozo Branch