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OUR MISSION

ARMS Ltd’s mission is to provide a range of specialist services to the Maltese community on behalf of its business owners and partners, within the remit of the Utility Retail and Supply Sector. ARMS Ltd strives to increase the business value of its business owners and partners by: 

  • Identifying and managing opportunities of revenue growth
  • Continually improving the quality and efficiency of the services it provides
  • And maximising its capital utilisation

WHO WE ARE?

ARMS Ltd is a private limited liability company, set up as a joint venture between the Enemalta Corporation (EMC) and the Water Services Corporation (WSC).

In February 2009 ARMS Ltd was contracted by EMC and WSC to manage a 5-year transformation programme involving the implementation of Smart Metering Technology around the Island, as well as the implementation of new IT systems as part of a business process reengineering exercise within both Corporations.

During 2010 a number of services, which were being handled by the individual Corporations, were consolidated and transferred under the managerial responsibility of ARMS Ltd. Both Corporations will gain significant benefits by consolidating and outsourcing their meter-to-cash processes and customer contact services to ARMS Ltd. Employees managed by ARMS Ltd have the opportunity to work on leading-edge IT systems, while being provided with all the necessary training to upgrade their portfolio of skills.

THE TEAM

Board members
Management team

James Piscopo
Chairman

Silvio Scerri
Chief Executive Officer

Noel Bezzina
Company Secretary

Maria Camilleri
Deputy Chairman

Anthony Borg
Board Member

Helen Caruana
Board Member

Jason Vella
Board Member

Kevin Chircop
Board Member

Richard Bilocca
Board Member

Brian Borg
Board Member

Chris Cocker
Board Member

Ing. Anthony Gauci
Chief Officer Billing & ICT

Ms. Nikita Zammit Alamango
Chief Operations Officer

Dr. Noel Bezzina
Chief Officer Legal

Mr. Adrian Cortis
Risk & Compliance

Mr.Kevin Galea
Analytics and Software

Mr. Frank Axiaq
Field Services

Mr. Ray Falzon
Support Services

Mr. Anthony Gatt
Credit Control

Ms. Christianne Pace Mifsud
Billing

Mr. Matthew Mizzi
ICT

Mr. Simon Buttigieg
Customer Care

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