About us
OUR MISSION
ARMS Ltd’s mission is to provide a range of specialist services to the Maltese community on behalf of its business owners and partners, within the remit of the Utility Retail and Supply Sector. ARMS Ltd strives to increase the business value of its business owners and partners by:
- Identifying and managing opportunities of revenue growth
- Continually improving the quality and efficiency of the services it provides
- And maximising its capital utilisation
WHO WE ARE?
ARMS Ltd is a private limited liability company, set up as a joint venture between the Enemalta Corporation (EMC) and the Water Services Corporation (WSC).
In February 2009 ARMS Ltd was contracted by EMC and WSC to manage a 5-year transformation programme involving the implementation of Smart Metering Technology around the Island, as well as the implementation of new IT systems as part of a business process reengineering exercise within both Corporations.
During 2010 a number of services, which were being handled by the individual Corporations, were consolidated and transferred under the managerial responsibility of ARMS Ltd. Both Corporations will gain significant benefits by consolidating and outsourcing their meter-to-cash processes and customer contact services to ARMS Ltd. Employees managed by ARMS Ltd have the opportunity to work on leading-edge IT systems, while being provided with all the necessary training to upgrade their portfolio of skills.
THE TEAM
Ms. Nadia Pace
Chairperson
Dr Ryan Pace
Deputy Chairman
Dr Noel Bezzina
Company Secretary
Mr Ryan Fava
Director
Mr Joseph Vella
Director
Mr. Karl Cilia
Director
Mr John Saliba
Director
Mr. Jonathan Cardona
Director
Ms Tania Brown
Director
Ms Maria Camilleri
Director
Mr. Joseph Attard
Chief Executive Officer
Dr. Noel Bezzina
Chief Officer Legal
Ms. Nikita Zammit Alamango
Chief Officer Operations
Ing. Anthony Gauci
Chief Officer Billing
Ms. Marisa Ciappara
Chief Officer Finance
Ms. Mariette Borg Zammit
Senior Manager Human Resources
Mr. Anthony Gatt
Senior Manager Credit Control
Mr. Simon Buttigieg
Senior Manager Customer Care
Mr. Peter Paul Caruana
Senior Manager Projects
Mr. Adrian Cortis
Senior Manager Risk and Compliance
Mr. Frank Axiaq
Senior Manager Field Services
Ms. Christianne Pace Mifsud
Senior Manager Billing
Mr.Horace Balzan
Senior Manager Procurement
Mr. Matthew Mizzi
Senior Manager IT
Mr. Ray Falzon
Senior Manager Corporate Services
Ms. Antonella Axisa
Manager Legal
Mr. Mark Micallef Perconte
Manager Finance
Mr. Philip Mamo
Manager IT
Mr. Mark Brincat
Manager Projects
Ms. Maria Magri
Manager Procurement
Mr. Ray Masini
Manager Customer Care
Mr. Derrick Sultana
Manager Quality Assurance
Ms. Angie Pisani
Manager Gozo Branch
